IB+AW

Weblog der Fachhochschulstudiengänge Informationsberufe und Angewandtes Wissensmanagement in Eisenstadt

27 November 2006

Knowledge Work Productivity

Mit der Produktivität von WissensarbeiterInnen befassen sich Sebastian Eschenbach, Doris Riedl und Bettina Schauer in ihrem Artikel "Knowledge Work Productivity: where to start", der soeben im Tagungsband zur PAKM 2006 erschienen ist: "The paper proposes a new practical two step approach towards higher knowledge work productivity. Step one is based on a Knowledge Intensity Matrix adapted from Porter and Millar and allows for an assessment of the relevance of knowledge work for a particular company or strategic business unit. Step two identifies work effectiveness — rather than efficiency — as the decisive factor of knowledge work productivity and takes up Willke’s systemic understanding of knowledge management to propose a process oriented analysis of knowledge work effectiveness, which results in suggestions of how to increase knowledge work productivity".
Ulrich Reimer, Dimitris Karagiannis (Hrsg.): Practical Aspects of Knowledge Management. PAKM 2006 Proceedings. Springer 2006, S. 49 – 60 (= Lecture Notes in Artificial Intelligence 4333), ISBN 978-3-540-49998-5.