Knowledge Work Productivity
Mit der Produktivität von WissensarbeiterInnen befassen sich Sebastian Eschenbach, Doris Riedl und Bettina Schauer in ihrem Artikel "Knowledge Work Productivity: where to start", der soeben im Tagungsband zur PAKM 2006 erschienen ist: "The paper proposes a new practical two step approach towards higher knowledge work productivity. Step one is based on a Knowledge Intensity Matrix adapted from Porter and Millar and allows for an assessment of the relevance of knowledge work for a particular company or strategic business unit. Step two identifies work effectiveness — rather than efficiency — as the decisive factor of knowledge work productivity and takes up Willke’s systemic understanding of knowledge management to propose a process oriented analysis of knowledge work effectiveness, which results in suggestions of how to increase knowledge work productivity".
Ulrich Reimer, Dimitris Karagiannis (Hrsg.): Practical Aspects of Knowledge Management. PAKM 2006 Proceedings. Springer 2006, S. 49 – 60 (= Lecture Notes in Artificial Intelligence 4333), ISBN 978-3-540-49998-5.
Ulrich Reimer, Dimitris Karagiannis (Hrsg.): Practical Aspects of Knowledge Management. PAKM 2006 Proceedings. Springer 2006, S. 49 – 60 (= Lecture Notes in Artificial Intelligence 4333), ISBN 978-3-540-49998-5.